Terms and Conditions

Ordering: Most products are printed and made to order so will usually be dispatched between 10-14 days after the order is received.  All orders are paid for at the point of ordering.  You will be notified when the order has been dispatched.

Payment: Payment is made in full at the point of ordering and is made via Stripe or PayPal.

Delivery: Delivery within mainland UK is free of charge.  A range of different carriers are used depending on size/weight of the order, you will be advised of the postage method on dispatch of your order.  Cost of dispatch to outside of UK/non-mainland UK will be advised upon request and must be paid in full before the order can be dispatched.

Returns (non-faulty goods): We hope you are happy with your purchase, however you may cancel your order within 14 days of delivery and return it to Sketcher & Maker within 21 days of delivery if you are not happy. Sketcher & Maker must be notified of all cancellations in writing within 14 days of delivery. The goods must be returned in perfect condition and the P&P will be paid by the customer.

Returns (faulty goods): We hope all items arrive in perfect condition, however if the goods are faulty, please advise Sketcher & Maker within 7 days of delivery. Sketcher & Maker will arrange for the goods to be returned and will pay the P&P for these goods. Refund or replacement goods (whichever the customer prefers) will be arranged within 14 days of receipt of the faulty goods.

Intellectual Property Rights: Sketcher & Maker owns all copyright and related intellectual property rights in and relating to this website unless expressed otherwise. Sketcher & Maker owns all copyright and intellectual property rights relating to the products sold via this website. Sketcher & Maker designs (in part or in whole) must not be reproduced without the prior permission of Sketcher & Maker.

Accuracy of Content: Product details are provided within the product pages and every care is taken to ensure these are accurate at all times. If further information is required, please contact Sketcher & Maker.

Liability: Use of the Sketcher & Maker website is at your own risk. Sketcher & Maker is not liable for any damage or loss whatsoever caused by the Internet or this website.

Updating of Terms and Conditions: These Terms and Conditions may be changed by Sketcher & Maker at any time, changes will be posted on this website and as such you will be notified.